Award winning O2 franchise group
Our franchise estate operates over a range of locations across the UK, predominately on the South Coast, South East, Greater London and now including South Wales.
A key driver to our success includes our ability to adapt our services at a localised level, quickly and efficiently across our local communities, markets and people. We have several practices and solutions in place to ensure that we can continue to operate effectively in this manner.
Our primary corporate objectives is to become the best O2 franchise group.
To operate with integrity and trust.
To always put our customers at the centre of everything and to be the forefront of innovation.
Our work ethics, strategy and results have been recognised by O2 as one of their top growth partners. Overall we have been recognised regularly for consistent delivery across all KPIs, customer excellence and compliance.
Working within a massively competitive market place is not without its challenges. With a stronger and happier workforce together with structure, innovation and a methodical approach we hope to keep growing as the past nine years have been inspiring, successful and rewarding.
We achieved our Investors In People accreditation at the first attempt.
It means principles and practices around supporting our people are in place and everyone understands how to use them to make work better! This award belongs to our incredible people.
Ultimately this award is in recognition of our leadership teams. It is them that are making Avertec a great place to work.
It is the stability we have achieved with our leadership teams has made a massive difference. The leading and inspiring and managing performance was very positive, and people felt
challenged and supported. It’s clear that people respect and trust their leadership team. To further develop this, we are looking at doing even more development with our store leadership teams in 2020.